Privacy Policy

You acknowledge that www.underlinen.com may collect information provided by you while using this website, including but not limited to your name, address, gender, age, nationality, work, occupation, interests, marital status, visit pattern, purchase pattern, family details, travel, hobbies, addresses, and names of friends and associates as available from your visits to this website.

This information is essential to facilitate your order placement and process payment for the product, leading to its delivery. Additionally, we may use this data to notify you about the impending product delivery.

The usage of this information is primarily for transactional purposes or marketing, which may include sending promotional messages via email, SMS, telephone calls, letters, and other forms of communication regarding www.underlinen.com products. We may share the provided information with our marketing partners, consultants, and third parties to offer special promotions to you as a customer of www.underlinen.com.

Upon purchasing products from www.underlinen.com, you are considered a customer, and we may contact you through phone, email, mail, or face-to-face for conducting business or resolving business-related matters. If you no longer wish to receive communications from us, please contact our Compliance and Legal Officer.

When you register on the website, subscribe to newsletters, or opt-in for special offers, your contact information is added to our secure database, accessible only to authorized personnel.

The collected data is stored on secure servers provided by third parties, and while they take precautions, any loss of data by third parties is not our liability. In case of such incidents, we will notify you within 48 hours of being informed by the third party.

To fulfil product delivery, we may share your name and address with third parties, such as couriers or suppliers. We may also share your data with our franchisor, and you authorize the franchisor to use this information for selling products to you, directly or indirectly.

Your actual order details are stored with us, and you can access this information by logging into your account on the website. You agree to treat your personal access data confidentially, and we cannot be held liable for password misuse unless it is our fault.

www.underlinen.com does not receive any information/data regarding your credit cards, debit cards, or bank details. When making a purchase through the website, you are directed to the chosen bank's payment gateway, where you provide debit/credit card or bank information. Do not share this information with anyone, including www.underlinen.com employees, contractors, or vendors.