Shipping Policy

                                         

Shipping and delivery

Please allow following number of days from receipt of your order.

  • For India orders– All domestic orders are processed within 1 business day. You can expect delivery of the order within 2-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days
  • ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays
  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However Underlinen fashion house takes no responsibility for goods signed by an alternative person.
  • Underlinen Fashion house is not responsible for damage after delivery.
  • For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.
  • Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments

Shipping charges

  • For India Orders:We ship products throughout India and free domestic shipping on select pincodes

Returns and refunds

At Underlineshop.com , we strive to give you the very best shopping experience possible. However, considering ,a  white colored product  which has minimum chances of reuse  , we cannot accept exchange or return of soiled product  once sold or delivered , unless received in a defective condition within 7 days of delivery .

  • com is not responsible for any damage caused after delivery.

For any queries connect to our customer service number please contact on mail infor@underlinen.com

 

  • Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
  • Returns and exchanges requests will be subject to checking and vetting by Underlineshop.com personnel.
  • Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
  • Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
  • No Refund shall be made once goods are sold